Privacy Policy

At En Express Ahorrá, we value the privacy of our users and are committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, store, and safeguard your personal data.

1. Information We Collect

We collect personal information from our users to ensure an optimal experience in our online store. This information may include:

  • Personal data: Name, address, email address, phone number.
  • Payment information: Credit/debit card details or bank account information.
  • Browsing data: IP address, device type, browser, and activity on our website.

2. Use of Information

We use your personal data for the following purposes:

  • To process and deliver your orders.
  • To manage payments and returns.
  • To send updates on orders, promotions, and offers.
  • To improve our services and personalize your shopping experience.
  • To comply with legal and regulatory requirements.

3. Sharing of Information

We do not share, sell, or rent your personal information to third parties, except in the following cases:

  • Service providers: Companies that assist us with payment processing, order delivery, or marketing management.
  • Legal compliance: If required by law or to protect our legal rights.

4. Data Security

We implement technical and organizational measures to protect your information against unauthorized access, loss, misuse, or alteration. Sensitive data, such as payment information, is secured using encryption protocols.

5. Cookies and Similar Technologies

We use cookies to enhance the functionality of our site and provide a personalized experience. You can manage your cookie preferences in your browser settings.

6. Your Rights

As a user, you have the following rights:

  • Access, correct, or delete your personal data.
  • Restrict or object to the processing of your data.
  • Withdraw your consent at any time.
  • File a complaint with data protection authorities if you believe we have not complied with applicable regulations.

7. Third-Party Links

Our website may contain links to other sites. We are not responsible for the privacy practices of these sites and recommend that you review their respective privacy policies.

8. Changes to This Policy

We reserve the right to modify this Privacy Policy at any time. We will notify you of any significant changes through our website or via email.